Cookie Policy
Learn how Pollo Campero uses cookies to enhance your dining experience
1. Introduction
This Cookie Policy explains how Pollo Campero ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website at pollo-campero.click (the "Website"). This policy covers all information collected through cookies and describes how we use this information to improve your dining experience with us.
By using our Website, you consent to the use of cookies as described in this Cookie Policy. This policy should be read alongside our Privacy Policy, which explains how we collect, use, and protect your personal information.
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Cookie Policy on this page with an updated effective date.
Last Updated: January 1, 2026
2. What Are Cookies
Cookies are small text files that are stored on your computer, tablet, smartphone, or other device when you visit a website. They contain information that helps websites recognize your device and remember information about your visit, such as your preferred language, location, and other settings.
How Cookies Work
When you visit our Website, our servers send cookies to your device. These cookies are stored in your device's browser and can be accessed by our Website on subsequent visits. Cookies help us provide you with a better user experience by remembering your preferences and enabling certain website features.
Types of Cookies by Duration
- Session Cookies: These are temporary cookies that are deleted when you close your browser. They help us track your activity during a single browsing session.
- Persistent Cookies: These cookies remain on your device for a set period or until you delete them. They remember your preferences across multiple visits.
Types of Cookies by Origin
- First-Party Cookies: These are set directly by our Website and can only be read by us.
- Third-Party Cookies: These are set by domains other than ours, such as analytics services or advertising networks.
3. Why We Use Cookies
We use cookies for several important purposes that enhance your experience with Pollo Campero and help us operate our Website effectively:
Essential Website Functionality
Some cookies are essential for our Website to function properly. These cookies enable core features such as security, network management, and accessibility. Without these cookies, certain services you have requested cannot be provided.
Performance Improvement
We use cookies to monitor and analyze how our Website performs, helping us identify and fix technical issues quickly. This ensures that you have a smooth and efficient browsing experience.
User Experience Personalization
Cookies help us personalize your experience by remembering your preferences, such as your preferred restaurant location, dietary restrictions, favorite menu items, and language settings. This makes ordering food from Pollo Campero more convenient for you.
Analytics and Statistics
We collect anonymous statistical information about how visitors use our Website, including which pages are most popular, how long visitors spend on our site, and which menu items are viewed most frequently. This helps us improve our Website and food offerings.
Marketing and Advertising
We use cookies to deliver relevant advertisements and promotional offers based on your interests and browsing behavior. This helps us show you information about Pollo Campero promotions and new menu items that are most likely to interest you.
4. Types of Cookies We Use
We use different categories of cookies for various purposes. Below you will find detailed information about each type of cookie we use:
4.1 Strictly Necessary Cookies
These cookies are essential for the Website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| PHPSESSID | Pollo Campero | Maintains user session state and shopping cart contents | Session | Browser session |
| cookieConsent | Pollo Campero | Records your cookie consent preferences | Persistent | 1 year |
| csrf_token | Pollo Campero | Security token to prevent cross-site request forgery attacks | Session | Browser session |
| location_preference | Pollo Campero | Remembers your preferred restaurant location for delivery | Persistent | 30 days |
| user_cart | Pollo Campero | Stores shopping cart items between sessions | Persistent | 7 days |
4.2 Performance/Analytics Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website. They help us know which pages are the most and least popular and see how visitors move around the site.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users and provides website analytics | Persistent | 2 years |
| _gid | Google Analytics | Distinguishes users for analytics tracking | Persistent | 24 hours |
| _gat_gtag_UA | Google Analytics | Throttles request rate to Google Analytics | Persistent | 1 minute |
| _gtm | Google Tag Manager | Manages tracking codes and analytics tags | Persistent | Session |
4.3 Functionality Cookies
These cookies enable the Website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| language_preference | Pollo Campero | Remembers your preferred language setting | Persistent | 1 year |
| dietary_preferences | Pollo Campero | Stores your dietary restrictions and preferences | Persistent | 90 days |
| menu_view | Pollo Campero | Remembers your preferred menu display format | Persistent | 30 days |
| favorites | Pollo Campero | Stores your favorite menu items for quick ordering | Persistent | 6 months |
4.4 Targeting/Marketing Cookies
These cookies may be set through our Website by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _fbp | Stores and tracks visits across websites for Facebook advertising | Persistent | 3 months | |
| fr | Enables ad delivery or retargeting on Facebook | Persistent | 3 months | |
| IDE | Google DoubleClick | Registers a unique ID for advertising targeting | Persistent | 1 year |
| retargeting_pixel | Pollo Campero | Tracks visitors for retargeting campaigns | Persistent | 60 days |
5. Third-Party Cookies
Our Website uses services provided by third parties that may set their own cookies. We do not control these third-party cookies, and they are subject to the respective third parties' privacy policies.
Google Analytics
We use Google Analytics to analyze how visitors use our Website. Google Analytics generates statistical reports about website activity, which help us improve our services and user experience. The information generated by cookies about your use of the Website is transmitted to and stored by Google on servers in the United States.
Privacy Policy: https://policies.google.com/privacy
Opt-out: Google Analytics Opt-out Browser Add-on
Facebook Pixel
We use Facebook Pixel to measure the effectiveness of our advertising campaigns and to show relevant ads to people who have visited our Website. The pixel collects data that helps us track conversions, optimize ads, and build targeted audiences for future advertisements.
Privacy Policy: https://www.facebook.com/policy.php
Opt-out: Facebook Ad Preferences
Google Ads
We use Google Ads to display advertisements about Pollo Campero on other websites you visit. Google uses cookies to show ads based on your previous visits to our Website and your interests.
Privacy Policy: https://policies.google.com/privacy
Opt-out: Google Ads Settings
6. Cookie Duration
Different cookies have different lifespans depending on their purpose:
Session Cookies
These cookies are deleted automatically when you close your browser. They include:
- Shopping cart session data
- Security tokens
- Temporary user preferences
Persistent Cookies
These cookies remain on your device for a specified period or until you manually delete them:
| Duration | Cookie Types | Examples |
|---|---|---|
| 1 minute | Analytics throttling | Google Analytics rate limiting |
| 24 hours | Analytics tracking | Daily user identification |
| 7 days | Shopping cart | Persistent cart contents |
| 30 days | User preferences | Location and menu preferences |
| 90 days | Dietary preferences | Allergy and dietary restrictions |
| 6 months | Favorites | Favorite menu items |
| 1 year | Consent and settings | Cookie consent, language preferences |
| 2 years | Analytics | Google Analytics user identification |
7. How to Manage Cookies
You have several options for managing cookies on our Website:
7.1 Browser Settings
Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse cookies or delete certain cookies. Below are instructions for popular browsers:
Google Chrome
- Click the three-dot menu icon in the top right corner
- Select "Settings" from the dropdown menu
- Click "Privacy and security" in the left sidebar
- Click "Cookies and other site data"
- Choose your preferred cookie settings:
- "Allow all cookies"
- "Block third-party cookies in Incognito"
- "Block third-party cookies"
- "Block all cookies"
- To delete existing cookies, click "See all cookies and site data" and then "Remove all"
Mozilla Firefox
- Click the menu button (three horizontal lines) and select "Settings"
- Select the "Privacy & Security" panel on the left
- In the "Cookies and Site Data" section, choose your settings:
- "Standard" - blocks known trackers
- "Strict" - blocks all trackers and cookies
- "Custom" - choose specific settings
- To clear existing cookies, click "Clear Data" and select "Cookies and Site Data"
Safari
- Go to Safari menu and click "Preferences"
- Click the "Privacy" tab
- Choose your cookie settings:
- "Block all cookies"
- "Block cookies from third parties and advertisers"
- "Allow cookies from websites I visit"
- "Always allow cookies"
- To remove existing cookies, click "Manage Website Data" and then "Remove All"
Microsoft Edge
- Click the three-dot menu icon and select "Settings"
- Click "Cookies and site permissions" in the left menu
- Click "Cookies and site data"
- Choose your preferred settings:
- "Block third-party cookies"
- "Block all cookies"
- Or manage specific site permissions
- To delete cookies, click "See all cookies and site data" and then "Remove all"
7.2 Opt-Out Links
You can opt out of certain third-party cookies using these links:
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Google Ads: Google Ads Settings
- Facebook: Facebook Ad Preferences
- Network Advertising Initiative: NAI Opt-out
- Digital Advertising Alliance: DAA Opt-out
7.3 Our Cookie Consent Tool
When you first visit our Website, we display a cookie consent banner that allows you to choose which types of cookies you want to accept. You can:
- Accept all cookies
- Reject all non-essential cookies
- Customize your preferences for different cookie categories
You can change your cookie preferences at any time by clicking the "Cookie Preferences" link in our website footer or by clearing your browser cookies and revisiting our Website.
8. Consequences of Disabling Cookies
While you have the right to disable cookies, doing so may limit your ability to use certain features of our Website:
Essential Functions That May Not Work:
- Shopping Cart: Your cart contents may not be saved between sessions
- User Preferences: Language, location, and dietary preferences won't be remembered
- Order History: We may not be able to track your previous orders for reordering
- Personalized Recommendations: Menu suggestions based on your preferences won't be available
- Security Features: Some security measures may not function properly
- Login Sessions: You may need to log in repeatedly during your visit
- Location Services: Delivery estimates and nearby restaurant locations may not work
Reduced Functionality Warning
If you choose to disable cookies, you may experience:
- Slower website performance
- Less relevant content and advertisements
- Inability to save favorite menu items
- Repeated requests for the same information
- Limited access to certain promotional offers
9. Do Not Track Signals
Some web browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals.
At this time, our Website does not respond to DNT signals. However, we respect your privacy choices and provide you with various ways to control cookies and tracking as described in this policy.
How to Enable Do Not Track
- Chrome: Settings > Privacy and security > Send a "Do Not Track" request
- Firefox: Settings > Privacy & Security > Send websites a "Do Not Track" signal
- Safari: Preferences > Privacy > Ask websites not to track me
- Edge: Settings > Privacy, search, and services > Send "Do Not Track" requests
We will continue to monitor developments in DNT standards and may update our practices in the future.
10. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our cookie practices, technology, legal requirements, or business operations. When we make material changes to this policy, we will:
- Post the updated policy on our Website with a new "Last Updated" date
- Notify you via email if you have subscribed to our newsletter
- Display a prominent notice on our Website for at least 30 days
- Request renewed consent for any new types of cookies if required by law
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Your continued use of our Website after any changes to this policy constitutes your acceptance of the updated terms.
Version History:
Version 1.0 - January 1, 2026 - Initial publication
Current Version: 1.0
11. Contact Us
If you have any questions about this Cookie Policy, our use of cookies, or your privacy rights, please don't hesitate to contact us using the information below:
Contact Information
Pollo Campero
300 Goose Cove Rd, Deer Isle, ME 04627, USA
Website: pollo-campero.click
We are committed to resolving any cookie-related concerns promptly and will respond to your inquiry within 48 hours during business days.
12. More Information
For more information about cookies and online privacy, you may find these external resources helpful:
- All About Cookies: https://www.allaboutcookies.org/ - Comprehensive information about cookies and how to manage them
- Network Advertising Initiative: Consumer opt-out options
- Digital Advertising Alliance: AdChoices consumer control
- European Interactive Digital Advertising Alliance: Your Online Choices (EU)
- Internet Advertising Bureau: Privacy policy guidelines
Browser Help Pages
- Chrome: Manage cookies in Chrome
- Firefox: Firefox cookie management
- Safari: Safari cookie settings
- Edge: Edge privacy settings
Please note that these external links are provided for your convenience only. We are not responsible for the content or privacy practices of these third-party websites.